topic Re: Calls to abroad in Sky Mobile

Calls to abroad

Peter1989-9 — Tue, 21 Jan 2025 10:38:22 GMT

Can't make calls to abroad. Already set up "international saver" and switched off "spend cap" and still not working.

Re: Calls to abroad

PandJ2020 — Tue, 21 Jan 2025 10:44:08 GMT

What's happening when you try?

Are you using the correct international dialling prefix?

Re: Calls to abroad

Peter1989-9 — Tue, 21 Jan 2025 14:47:23 GMT

Operator says that mobile number is incorrect. But everything is correct. The thing is that I can't call to all mobile numbers, but to landline phones I can call.

Re: Calls to abroad

63johnw — Tue, 21 Jan 2025 14:53:06 GMT

Which country are you calling @Peter1989-9 ?

Re: Calls to abroad

Peter1989-9 — Thu, 23 Jan 2025 05:27:36 GMT

I'm calling to Latvia

Re: Calls to abroad

63johnw — Thu, 23 Jan 2025 07:38:25 GMT

@Peter1989-9 wrote:
I'm calling to Latvia

Are you dialling 00371 then the 8 digit phone number ?

Re: Calls to abroad

Mairita — Wed, 02 Apr 2025 10:45:45 GMT

Yes, tried that as well!

Re: Calls to abroad

PandJ2020 — Wed, 02 Apr 2025 11:10:00 GMT

@Mairita wrote:
Yes, tried that as well!

Any spend cap restricting it?

Re: Calls to abroad

Rowena79 — Thu, 28 Aug 2025 10:23:47 GMT

I am having the same issue can call landline but not mobile. Can you please let me know if you fixed your issue and how? Thanks