https://helpforum.sky.com/t5/Sky-Mobile/Promised-duplicate-sim/m-p/4888326#M239745 <P>Got my phone yesterday Monday 20 January. &nbsp;After having difficulties removing sim from old phone I was promised a duplicate sim &nbsp; &nbsp;I depend on having phone as I have health issues but I haven't received receive the sim yet so can't make calls or send texts and receive either. &nbsp;I eventually managed to remove the sim from old phone and put it i.n new phone but can't make or recieve calls or texts. &nbsp;Where is my new sim?</P> Tue, 21 Jan 2025 14:33:35 GMT Shells2907 2025-01-21T14:33:35Z https://helpforum.sky.com/t5/Sky-Mobile/Promised-duplicate-sim/m-p/4888326#M239745 <P>Got my phone yesterday Monday 20 January. &nbsp;After having difficulties removing sim from old phone I was promised a duplicate sim &nbsp; &nbsp;I depend on having phone as I have health issues but I haven't received receive the sim yet so can't make calls or send texts and receive either. &nbsp;I eventually managed to remove the sim from old phone and put it i.n new phone but can't make or recieve calls or texts. &nbsp;Where is my new sim?</P> Tue, 21 Jan 2025 14:33:35 GMT https://helpforum.sky.com/t5/Sky-Mobile/Promised-duplicate-sim/m-p/4888326#M239745 Shells2907 2025-01-21T14:33:35Z https://helpforum.sky.com/t5/Sky-Mobile/Promised-duplicate-sim/m-p/4888341#M239751 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4310883">@Shells2907</a>&nbsp; new sims will take a couple of days to be delivered from sky by Royal Mail.&nbsp;</P> Tue, 21 Jan 2025 14:54:31 GMT https://helpforum.sky.com/t5/Sky-Mobile/Promised-duplicate-sim/m-p/4888341#M239751 63johnw 2025-01-21T14:54:31Z