topic Re: Still waiting on ordered to be processed in Sky Mobile

Still waiting on ordered to be processed

Loraine65 — Tue, 21 Jan 2025 11:31:55 GMT

Ordered and paid €223 up front last Thursday for iPhone 16 plus and also signed up to sky mobile . Still waiting for order to be processed . Have rang about 10 times keep been told to wait another 24 hours . They are waiting on me to sign the csa . They sent me the link. But it won't let me sign it keeps telling me to ring and when I do getting nowhere . Very frustrating

Re: Still waiting on ordered to be processed

63johnw — Tue, 21 Jan 2025 12:53:58 GMT

Hi @Loraine65 to get you some help I have escalated your post to sky so look out for a coloured speech bubble on here inviting you to a private chat.

Re: Still waiting on ordered to be processed

Mr+Flibbles+86 — Tue, 21 Jan 2025 13:24:27 GMT

Thanks for escalating this. We’ve sent an invite to chat.