topic Re: I cannot see my sky mobile account in Sky Mobile

I cannot see my sky mobile account

Brenda19451 — Fri, 17 Jan 2025 19:45:49 GMT

I cannot view my sky mobile account (only adverts!) on app nor website

caesarome — Fri, 17 Jan 2025 19:55:14 GMT

Are you saying you are seeing a blank screen on both ?

Brenda19451 — Fri, 17 Jan 2025 20:38:50 GMT

There are adverts for new deals but no way to get to see my bill.

caesarome — Fri, 17 Jan 2025 21:38:02 GMT

Your bill should be viewable here:

Brenda19451 — Sat, 18 Jan 2025 00:58:46 GMT

That link took me to my TV/Broadband bill.
Still no mobile bill.

Brenda19451 — Sat, 18 Jan 2025 01:00:32 GMT

Is my mobile account login the same as my TV/Broadband login??

caesarome — Sat, 18 Jan 2025 05:38:00 GMT

It might be different.

Have you tried linking your account as per this:

Brenda19451 — Sat, 18 Jan 2025 08:58:48 GMT

It appears I have different logon email addresses for my Mobile and TV accounts!!