topic Re: Reinstate mobile services in Sky Mobile

Reinstate mobile services

Eira — Fri, 17 Jan 2025 10:42:59 GMT

Hello My mobile bill was paid this morning but I am still u able to use my services? Please can you tell me when my services will be reinatated

Re: Reinstate mobile services

PandJ2020 — Fri, 17 Jan 2025 10:48:09 GMT

Usually when the payment clears into Sky's account. As it's Friday that may be Monday now.

Try calling Sky on 150 - see if you can get through...

Re: Reinstate mobile services

Daniel0210 — Fri, 17 Jan 2025 10:55:15 GMT

@Eira

And… Sky won’t reinstate services until you’ve paid what is owed and set up a new continuous payment method. If your payment is two or more weeks overdue you will have to pay the next bill as well. It’s worth noting that it you’re in arrears for 56+ days Sky can fully terminate your subscription.