topic Re: Mobile phone order in Sky Mobile

Mobile phone order

Aris+azam — Thu, 16 Jan 2025 08:51:31 GMT

my name is maroof azam I have tried to purchase a phone not sure if it has gone through please can you confirm

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MODERATOR NOTE: Personal information removed.

Re: Mobile phone order

Daniel0210 — Thu, 16 Jan 2025 06:17:37 GMT

@Aris+azam
You aren’t contacting Sky Customer Services on here. We are mainly customers trying to help other customers so can't confirm it was successful.

The most up to date information (after credit checks are complete) on your particular order should become available at:
https://www.sky.com/help/articles/track-sky-order

When your order is ready you should get an email from Sky, and then another from the courier (usually DPD) which will have details of your 1 hour delivery time slot. As customers we have no insight into stock levels or the delivery timescales.

Re: Mobile phone order

MArt16 — Thu, 16 Jan 2025 07:35:25 GMT

I want order a laptop

Re: Mobile phone order

Daniel0210 — Thu, 16 Jan 2025 07:41:31 GMT

@MArt16

Either call Sky or go to the website to place an order.