topic 4G Connection issues in New Zealand in Sky Mobile

4G Connection issues in New Zealand

TallzSmallz21 — Thu, 16 Jan 2025 07:38:05 GMT

My daughter is currently in New Zealand & has been for the last 10no days with no issues but today for some reason her 4G has stopped working. Her sim is loaded with Data but I cannot understand why its stopped.

Its nothing to do with the spend cap, this has been disabled.

Has anyone had/got any of the same issues?

Re: 4G Connection issues in New Zealand

Mr+Flibbles+86 — Fri, 17 Jan 2025 08:56:31 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147