https://helpforum.sky.com/t5/Sky-Mobile/Device-return/m-p/4882644#M239138 <P>I ordered new 16 pro max mobile now mind chnaged and i want return it and buy 16 pro. Please help what shoud i do.</P> Wed, 15 Jan 2025 18:03:26 GMT Sukhdeep3 2025-01-15T18:03:26Z https://helpforum.sky.com/t5/Sky-Mobile/Device-return/m-p/4882644#M239138 <P>I ordered new 16 pro max mobile now mind chnaged and i want return it and buy 16 pro. Please help what shoud i do.</P> Wed, 15 Jan 2025 18:03:26 GMT https://helpforum.sky.com/t5/Sky-Mobile/Device-return/m-p/4882644#M239138 Sukhdeep3 2025-01-15T18:03:26Z https://helpforum.sky.com/t5/Sky-Mobile/Device-return/m-p/4882645#M239139 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4306213">@Sukhdeep3</a>&nbsp;<BR />As long as you’re still within the cooling off period (which is 31 days), you’ll need to contact Sky who will lead you through the returns process. Dial 150 for free from a Sky mobile or from a Sky landline. If you’ve had it more than 31 days you can't send it back without incurring substantial charges. Some more information is available here <BR /><A href="https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund" target="_blank">https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund</A> <BR /><BR />Keep any subsequent proof of posting safe and indefinitely and be aware if you order an alternative device you will undergo further credit checks.</P> Wed, 15 Jan 2025 18:06:33 GMT https://helpforum.sky.com/t5/Sky-Mobile/Device-return/m-p/4882645#M239139 Daniel0210 2025-01-15T18:06:33Z https://helpforum.sky.com/t5/Sky-Mobile/Device-return/m-p/4882647#M239140 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4306213">@Sukhdeep3</a>&nbsp; you need to call sky on 150 to arrange this.&nbsp;</P> Wed, 15 Jan 2025 18:06:51 GMT https://helpforum.sky.com/t5/Sky-Mobile/Device-return/m-p/4882647#M239140 63johnw 2025-01-15T18:06:51Z