topic Re: Change phone number in Sky Mobile

Change phone number

Lrg26 — Tue, 14 Jan 2025 17:58:53 GMT

How do I change my number to a new one if I'm getting nasty messages from an ex partner?

Re: Change phone number

caesarome — Tue, 14 Jan 2025 18:04:35 GMT

If you have had this number for 12 months or more then you will need to call Sky on 150 about this, if you have had it more less you will have to reclaim this to them as they are within their rights to say they can't cancel it.

Re: Change phone number

Lrg26 — Tue, 14 Jan 2025 18:07:16 GMT

Oh really not the biggest fan of calling but okay thank you

Re: Change phone number

JDeeIE — Tue, 14 Jan 2025 18:11:50 GMT

Call 150 and request a new number, for domestic abuse they are entitled to a Crime Refremce Number to process.

Buy a payg sim pack that has a number on the outside, put on your phone & text for the PAC reference to move that number to Sky to on My Sky or call 150 with payg number PAC you are bringing into them.

I think you can also submit the payg phone number to Sky via text but couldn't see that in Help section of the website.

https://www.ofcom.org.uk/phones-and-broadband/switching-provider/switching-mobile-phone-provider/

Re: Change phone number

aersh_117 — Thu, 05 Mar 2026 20:22:06 GMT

i dont know either