topic Re: Technical error message in Sky Mobile

Technical error message

sammie791 — Tue, 14 Jan 2025 16:07:53 GMT

Been trying to upgrade my daughters phone for about a week now and when I get to the basket to checkout i get a pop up message saying

Technical error.

Anyone no how to resolve it without having to phone?

63johnw — Tue, 14 Jan 2025 16:20:24 GMT

Hi @sammie791 unfotunately if it's the same on other browsers then the only option is to phone.

caesarome — Tue, 14 Jan 2025 17:38:39 GMT

Is your Sky ID linked to your mobile account as per this:

sammie791 — Wed, 15 Jan 2025 19:39:53 GMT

Hello,

Yes it is

caesarome — Wed, 15 Jan 2025 19:48:49 GMT

Then I'm afraid you will have to call and 150 is the free number to use from your Sky mobile phone.

Ahsanraja — Wed, 23 Apr 2025 21:13:48 GMT

Same from long time I try to oder phone but when I try to place order there is technical error message showing in screen

caesarome — Wed, 23 Apr 2025 21:16:45 GMT

What you need to do has been posted in the post above yours.

Ahsanraja — Wed, 23 Apr 2025 21:18:00 GMT

When I try to open my app it's showing technical error and they say refr3s

caesarome — Wed, 23 Apr 2025 21:20:43 GMT

Phone Sky to get the order placed.

For the app error try signing out of the app then reboot your device and then sign back into the app.

If that doesn't work then try linking your Sky ID to your account, help on doing this can be found here:

Ahsanraja — Wed, 23 Apr 2025 21:34:19 GMT

I try this as well but still same

Jadeflem — Thu, 24 Apr 2025 21:51:22 GMT

I'm having the same issue! Skys an absolute joke

Harvey191 — Wed, 02 Jul 2025 19:39:21 GMT

Hello mate have you found a fix for this ?