https://helpforum.sky.com/t5/Sky-Mobile/My-phone-doesn-t-appear-on-mysky/m-p/4880777#M238934 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4304572">@Kashif8</a>&nbsp;wrote:<BR /> <P>it always tells me to sign out&nbsp;</P> <HR /></BLOCKQUOTE> <P>Are you saying the app says you must sign out ?</P> Tue, 14 Jan 2025 09:36:10 GMT caesarome 2025-01-14T09:36:10Z https://helpforum.sky.com/t5/Sky-Mobile/My-phone-doesn-t-appear-on-mysky/m-p/4880659#M238915 <P>I have bought a phone 2 years ago it doesn't show on my account it always tells me to sign out&nbsp;</P> Tue, 14 Jan 2025 03:36:45 GMT https://helpforum.sky.com/t5/Sky-Mobile/My-phone-doesn-t-appear-on-mysky/m-p/4880659#M238915 Kashif8 2025-01-14T03:36:45Z https://helpforum.sky.com/t5/Sky-Mobile/My-phone-doesn-t-appear-on-mysky/m-p/4880682#M238920 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4304572">@Kashif8</a>&nbsp; this usually happens when the device has been added to, for whatever reason, a different account. Call sky on 150 so they can locate it and give you your options.&nbsp;</P> Tue, 14 Jan 2025 07:35:46 GMT https://helpforum.sky.com/t5/Sky-Mobile/My-phone-doesn-t-appear-on-mysky/m-p/4880682#M238920 63johnw 2025-01-14T07:35:46Z https://helpforum.sky.com/t5/Sky-Mobile/My-phone-doesn-t-appear-on-mysky/m-p/4880777#M238934 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4304572">@Kashif8</a>&nbsp;wrote:<BR /> <P>it always tells me to sign out&nbsp;</P> <HR /></BLOCKQUOTE> <P>Are you saying the app says you must sign out ?</P> Tue, 14 Jan 2025 09:36:10 GMT https://helpforum.sky.com/t5/Sky-Mobile/My-phone-doesn-t-appear-on-mysky/m-p/4880777#M238934 caesarome 2025-01-14T09:36:10Z https://helpforum.sky.com/t5/Sky-Mobile/My-phone-doesn-t-appear-on-mysky/m-p/4881132#M238970 <P>Yes it's tells me to sign out</P> Tue, 14 Jan 2025 13:16:28 GMT https://helpforum.sky.com/t5/Sky-Mobile/My-phone-doesn-t-appear-on-mysky/m-p/4881132#M238970 Kashif8 2025-01-14T13:16:28Z https://helpforum.sky.com/t5/Sky-Mobile/My-phone-doesn-t-appear-on-mysky/m-p/4881155#M238971 <P>Are you logged into the app with the correct details ?</P> Tue, 14 Jan 2025 13:35:18 GMT https://helpforum.sky.com/t5/Sky-Mobile/My-phone-doesn-t-appear-on-mysky/m-p/4881155#M238971 caesarome 2025-01-14T13:35:18Z