topic Re: Upgrade with a smashed screen in Sky Mobile

Upgrade with a smashed screen

Joeutd07 — Fri, 10 Jan 2025 18:04:15 GMT

I'm wanting to upgrade my daughters iPhone 11 however I can't erase the phone and it's conte t due to the screen being severely smashed. Will sky accept it if I send it back without resetting?

Re: Upgrade with a smashed screen

daveNOS — Fri, 10 Jan 2025 18:14:25 GMT

@Joeutd07 You should be able to reset it via your daughters icloud account. Its unlikely the company Sky use to process the swaps will accept it if they are unsure its been reset and has no personal data on it.

Re: Upgrade with a smashed screen

PandJ2020 — Fri, 10 Jan 2025 18:51:42 GMT

I suspect it may be 'worthless' with a smashed screen. Have you had a quote with it declared?

Re: Upgrade with a smashed screen

Joeutd07 — Fri, 10 Jan 2025 19:01:08 GMT

Yes. Only comes back at £45 but better than nothing I suppose

Re: Upgrade with a smashed screen

PandJ2020 — Fri, 10 Jan 2025 19:34:53 GMT

@Joeutd07 wrote:
Yes. Only comes back at £45 but better than nothing I suppose

Ok... that can be revised when they inspect it. Fingers crossed...