https://helpforum.sky.com/t5/Sky-Mobile/SIM-activation-linked-to-incorrect-email-account/m-p/4877537#M238535 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4301770">@swedangle</a>&nbsp; if you ordered the sim via your wife's account then that's the email it will use to activate it I believe.&nbsp;</P> Fri, 10 Jan 2025 15:44:15 GMT 63johnw 2025-01-10T15:44:15Z https://helpforum.sky.com/t5/Sky-Mobile/SIM-activation-linked-to-incorrect-email-account/m-p/4877527#M238533 <P>Hello,</P><P>&nbsp;</P><P>I have recently purchased a mobile phone contract with you for my son.&nbsp; The phone and sim card have arrived.&nbsp; When i have tried to activate the sim card it links to my wives email account instead of my sons.</P><P>Are you please able to rectify this so that we can use the phone?</P><P>&nbsp;</P><P>Regards,</P><P>Daniel Gleave</P> Fri, 10 Jan 2025 15:37:30 GMT https://helpforum.sky.com/t5/Sky-Mobile/SIM-activation-linked-to-incorrect-email-account/m-p/4877527#M238533 swedangle 2025-01-10T15:37:30Z https://helpforum.sky.com/t5/Sky-Mobile/SIM-activation-linked-to-incorrect-email-account/m-p/4877537#M238535 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4301770">@swedangle</a>&nbsp; if you ordered the sim via your wife's account then that's the email it will use to activate it I believe.&nbsp;</P> Fri, 10 Jan 2025 15:44:15 GMT https://helpforum.sky.com/t5/Sky-Mobile/SIM-activation-linked-to-incorrect-email-account/m-p/4877537#M238535 63johnw 2025-01-10T15:44:15Z