topic Re: Flip 6 in Sky Mobile

Flip 6

-Ianb- — Fri, 10 Jan 2025 07:54:52 GMT

My flip 6 has frozen and it will not unfreeze

Re: Flip 6

63johnw — Fri, 10 Jan 2025 08:04:39 GMT

Hi @-Ianb- try this, press and hold volume down and power buttons at the same time. Hold for 7-15 seconds til the Samsung logo appears, release then the phone should vibrate and start up.

Re: Flip 6

-Ianb- — Fri, 10 Jan 2025 08:12:47 GMT

I have done that it worked the first time but now it won't unfreeze doing anything

Re: Flip 6

63johnw — Fri, 10 Jan 2025 08:28:03 GMT

Your options now @-Ianb- are contact Samsung as sometimes they are more likely to provide a replacement or go with sky and follow their repairs/replacements process.

https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-repairs

Re: Flip 6

-Ianb- — Fri, 10 Jan 2025 08:30:07 GMT

I will do that now only had it 4 months as well

Thank you