topic Re: Refund in Sky Mobile

Refund

Mamta — Thu, 09 Jan 2025 21:49:07 GMT

My order canceled but my credit not refunded 30 days already done

Re: Refund

Mamta — Thu, 09 Jan 2025 21:56:52 GMT

I am ordered 15 December

Re: Refund

caesarome — Thu, 09 Jan 2025 21:58:20 GMT

@Mamta

Are you saying your ordered a mobile, you paid an upfront amount and the order was cancelled, if so you should be refunded within 3 weeks.

Re: Refund

Mamta — Thu, 09 Jan 2025 21:59:34 GMT

Already 3 week done

Re: Refund

caesarome — Thu, 09 Jan 2025 22:01:05 GMT

Then you will need to call Sky.

150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Try saying nothing when spoken to by the bot.

Re: Refund

Mamta — Thu, 09 Jan 2025 22:09:58 GMT

I have no sim sky

Re: Refund

PandJ2020 — Thu, 09 Jan 2025 22:22:15 GMT

@Mamta wrote:
I have no sim sky

The number works from any network.

Re: Refund

caesarome — Thu, 09 Jan 2025 22:25:00 GMT

If you don't have a phone then you will have to use social media to contact Sky as you can get in touch with them via whatapp and facebook messenger.