topic Re: Mobile order cancel in Sky Mobile

Mobile order cancel

Ck17 — Thu, 09 Jan 2025 20:02:50 GMT

I've just ordered a new phone and realised there's only a couple of pounds difference for a newer model does anyone know if I can cancel this before it's delivered tomorrow?

Re: Mobile order cancel

caesarome — Thu, 09 Jan 2025 20:06:35 GMT

@Ck17

You will need to call Sky to get the order cancelled, you might not receive it tomorrow anyway unless you have already received the dispatched email that is.

Ordering a different device will see you being credit checked again.

Re: Mobile order cancel

Daniel0210 — Thu, 09 Jan 2025 20:06:40 GMT

@Ck17

You need to call Sky to cancel but be aware that by ordering an alternative you will be credit checked again.

Re: Mobile order cancel

Ck17 — Thu, 09 Jan 2025 20:08:39 GMT

Thank you I did wonder if that would happen definitely will be keeping the device then. Silly me ordering too fast! Thanks again.