https://helpforum.sky.com/t5/Sky-Mobile/Upgraded/m-p/4876569#M238401 <P>I recently upgraded a phone , but my sky app is showing two contracts for it&nbsp;</P><P>can anyone advise&nbsp;</P><P>&nbsp;</P> Thu, 09 Jan 2025 16:42:48 GMT Nreeves23 2025-01-09T16:42:48Z https://helpforum.sky.com/t5/Sky-Mobile/Upgraded/m-p/4876569#M238401 <P>I recently upgraded a phone , but my sky app is showing two contracts for it&nbsp;</P><P>can anyone advise&nbsp;</P><P>&nbsp;</P> Thu, 09 Jan 2025 16:42:48 GMT https://helpforum.sky.com/t5/Sky-Mobile/Upgraded/m-p/4876569#M238401 Nreeves23 2025-01-09T16:42:48Z https://helpforum.sky.com/t5/Sky-Mobile/Upgraded/m-p/4876586#M238402 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3699670">@Nreeves23</a>&nbsp;</P> <P>You could well be seeing both phones, so your new one and the one you had previously. If you have returned a phone then it should be removed but it can take sometime for this to be done.</P> Thu, 09 Jan 2025 16:47:21 GMT https://helpforum.sky.com/t5/Sky-Mobile/Upgraded/m-p/4876586#M238402 caesarome 2025-01-09T16:47:21Z https://helpforum.sky.com/t5/Sky-Mobile/Upgraded/m-p/4876591#M238404 <P>It's taking around 2-3 weeks for process phone returns.</P><P>&nbsp;</P><P>If you didn't return your phone then you'll still be paying for it until the balance is cleared.</P> Thu, 09 Jan 2025 16:54:48 GMT https://helpforum.sky.com/t5/Sky-Mobile/Upgraded/m-p/4876591#M238404 PandJ2020 2025-01-09T16:54:48Z