topic Re: Mobile data will not work when away from home in Sky Mobile

Mobile data will not work when away from home

Aisling4 — Thu, 09 Jan 2025 14:09:46 GMT

Hi I transferred my sim from another network to sky on Tuesday evening! However if I want to use internet then i have to go into settings and make sure everything is on which it always is and then turn off my phone! Data will work for 5 minutes and go again! Please help or I'll be moving back to my old network purely for its reliability!

Re: Mobile data will not work when away from home

caesarome — Thu, 09 Jan 2025 16:05:17 GMT

@Aisling4

Does any mast issues show here for you:

https://www.sky.com/help/servicestatus/your-services/mobile

Re: Mobile data will not work when away from home

Aisling4 — Thu, 09 Jan 2025 16:32:29 GMT

Doesn’t show any! But thanks anyway