topic Re: No network connection in Sky Mobile

No network connection

GeorgeC- — Wed, 08 Jan 2025 19:43:06 GMT

My phone has stopped me making calls and says Not registered to network. I have tried all the "Fixes" but still can't access.

Re: No network connection

caesarome — Wed, 08 Jan 2025 19:47:16 GMT

@GeorgeC-

Have you recently returned to the UK from abroad ?

If not does any mast issues show here for you:

https://www.sky.com/help/servicestatus/your-services/mobile

Re: No network connection

TH24 — Wed, 08 Jan 2025 20:15:48 GMT

I also have had no signal since Monday night I spoke to someone they said they were upgrading network in area should have been fixed tonight at 8pm but yet I still have no signal 😑

Re: No network connection

caesarome — Wed, 08 Jan 2025 20:23:32 GMT

@TH24

@caesarome wrote:

does any mast issues show here for you:

https://www.sky.com/help/servicestatus/your-services/mobile

Re: No network connection

TH24 — Wed, 08 Jan 2025 20:26:51 GMT

Yes it's all turned to green saying no problem as was in orange up until 8pm when it said it would be fixed

Re: No network connection

caesarome — Wed, 08 Jan 2025 20:28:20 GMT

You might have already done this but have you now tried a reboot of your device since 8pm ?

Re: No network connection

TH24 — Wed, 08 Jan 2025 20:30:04 GMT

Yes twice .. when I first done it it came up with sky signal now gone back to emergency calls only