https://helpforum.sky.com/t5/Sky-Mobile/my-iphone-still-says-my-network-provider-is-with-O2-when-i-am-with-Sky/m-p/4875426#M238193 <P>I have been given a primary and secondary title on my phone. I cannot send SMS messages&nbsp;</P> Wed, 08 Jan 2025 15:31:23 GMT Hannah_x 2025-01-08T15:31:23Z https://helpforum.sky.com/t5/Sky-Mobile/my-iphone-still-says-my-network-provider-is-with-O2-when-i-am-with-Sky/m-p/4875426#M238193 <P>I have been given a primary and secondary title on my phone. I cannot send SMS messages&nbsp;</P> Wed, 08 Jan 2025 15:31:23 GMT https://helpforum.sky.com/t5/Sky-Mobile/my-iphone-still-says-my-network-provider-is-with-O2-when-i-am-with-Sky/m-p/4875426#M238193 Hannah_x 2025-01-08T15:31:23Z https://helpforum.sky.com/t5/Sky-Mobile/my-iphone-still-says-my-network-provider-is-with-O2-when-i-am-with-Sky/m-p/4875997#M238309 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4300034">@Hannah_x</a></SPAN>&nbsp;</P> <P>&nbsp;</P> <P>Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.</P> <P>Just look out for the chat bubble to start the conversation.</P> <P>&nbsp;</P> <P>Here's more information on how Community Messaging works - <A href="https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Thu, 09 Jan 2025 10:08:51 GMT https://helpforum.sky.com/t5/Sky-Mobile/my-iphone-still-says-my-network-provider-is-with-O2-when-i-am-with-Sky/m-p/4875997#M238309 Tom-W19 2025-01-09T10:08:51Z https://helpforum.sky.com/t5/Sky-Mobile/my-iphone-still-says-my-network-provider-is-with-O2-when-i-am-with-Sky/m-p/4879088#M238732 <P>Sky use O2 so have you recently transferred to Sky from them or is it that the network provider says O2?</P><P>If you transferred did you port your number? If yes then I'd do a network reset.</P><P>Settings&gt;General&gt;Transfer or Rest phone&gt;Reset&gt;Reset network settings.</P> Sun, 12 Jan 2025 13:29:13 GMT https://helpforum.sky.com/t5/Sky-Mobile/my-iphone-still-says-my-network-provider-is-with-O2-when-i-am-with-Sky/m-p/4879088#M238732 twilight+princess 2025-01-12T13:29:13Z https://helpforum.sky.com/t5/Sky-Mobile/my-iphone-still-says-my-network-provider-is-with-O2-when-i-am-with-Sky/m-p/4972074#M248303 <P>I also have p for primary and d for data after swapping the sim to sky from EE. The only way I can make a call is to swap to d setting rather than p. Have been told by sky I won't get charged extra for these calls. The help desk don't know what p and d mean. I have been told to wait another 24 hours and see. After 18 years with sky this should be simple to add mobiles too but I wish I'd never started this. Very stressful! So many &nbsp;calls asking for help. I was told it's easy but it hasn't been for me&nbsp;</P> Wed, 30 Apr 2025 08:21:08 GMT https://helpforum.sky.com/t5/Sky-Mobile/my-iphone-still-says-my-network-provider-is-with-O2-when-i-am-with-Sky/m-p/4972074#M248303 Lexi7 2025-04-30T08:21:08Z