topic Re: Paying double bill, refund help! in Sky Mobile

Paying double bill, refund help!

Jessiie — Wed, 08 Jan 2025 10:11:07 GMT

Hello,

So I got a sky mobile contract and when my first bill was due it said I didn't have a direct debit. (Couldn't remember if I set one up or not).

So I manually paid the bill. A few days later the bill goes out via DD!

Is there any way to get this refunded?

I'd rather not be in credit if I have a DD paying it monthly.

Thanks

caesarome — Wed, 08 Jan 2025 10:15:09 GMT

Do you now see a credit on your account as it is this that can be refunded,

Jessiie — Wed, 08 Jan 2025 10:21:00 GMT

Hey, yeah my account now says credit. Do I have to call or something to get this back?