https://helpforum.sky.com/t5/Sky-Mobile/Mobile-bill/m-p/4873967#M237984 <P>Hi I paid the mobile off and paid the full amount it asked for, however a bill has come out for £41 this morning? It doesn't make sense why when I've paid everything off?!</P> Tue, 07 Jan 2025 10:04:56 GMT Gaby23 2025-01-07T10:04:56Z https://helpforum.sky.com/t5/Sky-Mobile/Mobile-bill/m-p/4873967#M237984 <P>Hi I paid the mobile off and paid the full amount it asked for, however a bill has come out for £41 this morning? It doesn't make sense why when I've paid everything off?!</P> Tue, 07 Jan 2025 10:04:56 GMT https://helpforum.sky.com/t5/Sky-Mobile/Mobile-bill/m-p/4873967#M237984 Gaby23 2025-01-07T10:04:56Z https://helpforum.sky.com/t5/Sky-Mobile/Mobile-bill/m-p/4873974#M237985 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4298714">@Gaby23</a>&nbsp;</P> <P>How did you pay your mobile off, did you call Sky or did you do it yourself online, I ask this because it is quite easy to in error add the £41 as a credit to your bill instead of paying off the device. Also when did you pay the device off because there is a chance that this bill had already been created before you did this.</P> <P>&nbsp;</P> <P>Does your mobile now show as being paid off via your account ?</P> Tue, 07 Jan 2025 10:11:38 GMT https://helpforum.sky.com/t5/Sky-Mobile/Mobile-bill/m-p/4873974#M237985 caesarome 2025-01-07T10:11:38Z