topic Re: Unable to use data in Australia in Sky Mobile

Unable to use data in Australia

Russvectra — Mon, 06 Jan 2025 21:51:30 GMT

Hi there

just got into Australia and although I have the 4G icon, I can't connect to data servives

such as WhatsApp or browse the internet etc.

Tried the APN settings download and install and then powered off and on again, but it's still not working.

All OK when connected via local Wifi.

I'm using an iPhone 11

Any ideas at all please?

Thanks very much

Russ

Re: Unable to use data in Australia

caesarome — Mon, 06 Jan 2025 22:02:42 GMT

Have you got your iphone to manually search for other networks to see if you can connect to any of them ?

Re: Unable to use data in Australia

Russvectra — Mon, 06 Jan 2025 22:21:25 GMT

Hi there

Thanks so much for your reply.

I think I might have resolved the issue.

Although I had checked all settings and powered off the phone and back on, I hadn't put it in Airplane mode and back again.

I did this and then it started working. I'm hoping that was the fix.

If it goes wrong again or if for some reason it's a false positive, I'll update this discussion.

Thanks again

Russ