topic use account in Sky Mobile

use account

TRAYAN — Mon, 06 Jan 2025 17:05:33 GMT

Hello i hope to find you well why i can't use my account.I PAY MY BILLS

Re: use account

caesarome — Mon, 06 Jan 2025 17:10:29 GMT

@TRAYAN

Are you saying your mobile isn't working and if so if you go to make a calls what happens ?

Re: use account

TRAYAN — Mon, 06 Jan 2025 17:18:33 GMT

Don't give I don't have a mobile date as well

Re: use account

caesarome — Mon, 06 Jan 2025 17:20:05 GMT

Has it been working up to today ?

Re: use account

TRAYAN — Mon, 06 Jan 2025 17:32:58 GMT

no today I paid my whole bills and set up new bank details and everything but idk why I still don't have progress,

Re: use account

TRAYAN — Mon, 06 Jan 2025 17:38:55 GMT

hello are you here

Re: use account

PandJ2020 — Mon, 06 Jan 2025 18:01:42 GMT

@TRAYAN wrote:
hello are you here

This isn't a chat service to Sky customer services. Just other customers...

Re: use account

Daniel0210 — Mon, 06 Jan 2025 18:11:31 GMT

@TRAYAN

It sounds like your services were restricted due to missing a payment. If you've now paid AND set up a new payment method you still have to wait for your payment to clear into Skys account which shoukd be done in the next day or two.

Re: use account

caesarome — Mon, 06 Jan 2025 19:23:16 GMT

I'm not Sky.

Were you late in paying this bill so was your phone suspended because if you were late paying it then you will also need to set up a credit/debit card or a direct debit on your account.