topic Re: Verification codes in Sky Mobile

Verification codes

Bazza104 — Sun, 05 Jan 2025 16:57:10 GMT

I have been receiving verification codes on a daily basis. I have not requested them, what is causing it?

Re: Verification codes

caesarome — Sun, 05 Jan 2025 16:59:18 GMT

@Bazza104

Are these from Sky or someone else ?

Re: Verification codes

twilight+princess — Sun, 05 Jan 2025 18:08:34 GMT

Sounds like they're 2fa codes, if so then someone is trying to access the account/s they're connected to. Change the password of the account/s.

2fa is preventing the hacker from accessing the account so they may try to contact you pretending to be from the company concerned to try to obtain those codes.

Re: Verification codes

Bazza104 — Mon, 06 Jan 2025 09:29:54 GMT

Thank you. I will give your advice a go.

Re: Verification codes

Bazza104 — Mon, 06 Jan 2025 09:34:31 GMT

They say they are from Sky.

Re: Verification codes

caesarome — Mon, 06 Jan 2025 10:05:37 GMT

Do you have a Sky emai account ?

Re: Verification codes

Bazza104 — Mon, 06 Jan 2025 11:22:36 GMT

Yes I do and a Mobile account.

Re: Verification codes

twilight+princess — Mon, 06 Jan 2025 12:12:15 GMT

Yes the codes will be from Sky. It's likely someone is trying to access your account but is being blocked by the 2fa. Have you had any phone calls recently claiming to be from Sky & offering a 30%-40% saving on your bill? This is a scam which is circulating at the moment.

Re: Verification codes

Bazza104 — Mon, 06 Jan 2025 12:40:53 GMT

Hi, no, I get very few of that type of call and they get short shift if they manage to ring. We are registered with the TPS and the number of cold calls has fallen considerably. We have a Sky Tv package with Virgin at the moment and a Sky mobile account.

Barry

Re: Verification codes

twilight+princess — Wed, 08 Jan 2025 17:45:53 GMT

Good to hear.

We're registered with the TPS too but have found that this applies to UK based callers & not international where most scammers reside.