topic Re: Confused about Ipad Data Sim Swap in Sky Mobile

Confused about Ipad Data Sim Swap

Eagle12 — Sun, 05 Jan 2025 11:24:53 GMT

I have just moved from O2 to sky for mobiles and ipad data sims, but I am a little confused over the process for swapping the sims over in the ipads. I didn't need to get PAC codes from O2, but when I go into sim activation on Sky it says something about a STAC code but doesn't explain anything more.

Can anyone advise further please?

Thanks

Re: Confused about Ipad Data Sim Swap

63johnw — Sun, 05 Jan 2025 11:38:51 GMT

Hi @Eagle12 see below for what a STAC is.

STAC stands for Service Termination Authorisation Code, and it's a code that allows you to switch to a new network without keeping your old number

Re: Confused about Ipad Data Sim Swap

Eagle12 — Sun, 05 Jan 2025 11:42:08 GMT

Thank you for the information.

I have informed O2 and they have cancelled my data sims (had to give 30 days notice), so assume I still need to contact them again to get the STAC codes?

Re: Confused about Ipad Data Sim Swap

63johnw — Sun, 05 Jan 2025 11:44:46 GMT

Hi @Eagle12 if you have cancelled then you shouldn't need the STAC. I think the STAC is available so you don't have to contact your old network directly, you can do it without contact.

Re: Confused about Ipad Data Sim Swap

Eagle12 — Sun, 05 Jan 2025 11:44:59 GMT

I also have to add that I can't text for a STAC code as my phone and ipad are linked fort texts

Re: Confused about Ipad Data Sim Swap

caesarome — Sun, 05 Jan 2025 11:56:47 GMT

As you have contacted O2 to cancel the sims then you do not need to do anything else with them so you can use your Sky sim in the device(s).