topic Re: Couldn’t activate mobile data in Sky Mobile

Couldn’t activate mobile data

Adam04455 — Sat, 04 Jan 2025 16:49:08 GMT

I recently got a new phone and ever since my data hasn't been working, either 4g or 5g keeps popping up and going again or it's there but I can't actually access internet or anything through mobile data

Re: Couldn’t activate mobile data

porz — Sat, 04 Jan 2025 16:53:51 GMT

I have same issue. Tried everything and anything, from Resetting Network Settings, removing, reinstalling and ordering replacement eSIM. Still same issue as yours.

Re: Couldn’t activate mobile data

porz — Sat, 04 Jan 2025 16:56:22 GMT

Does it look like this?

https://youtube.com/shorts/MK3C2Bio8fs?si=2EGB0-wi8hGbwUfq

Re: Couldn’t activate mobile data

Adam04455 — Sat, 04 Jan 2025 20:54:03 GMT

Yes that's it

Re: Couldn’t activate mobile data

porz — Sun, 05 Jan 2025 01:51:32 GMT

Not sure what happened but I put on airplane mode for about 30s and now 5G shows as normal and works pretty well.
here are my steps:

1. Get setup as normal

2. if you see still that 4G and 5G are "bouncing" then put phone in airplane mode and turn off airplane mode

i have no clue why this worked but it did in my case maybe it will work for you