https://helpforum.sky.com/t5/Sky-Mobile/Wrong-item-received/m-p/4869483#M237430 <P>Well that's just great <span class="lia-unicode-emoji" title=":weary_face:">😩</span></P> Thu, 02 Jan 2025 23:01:17 GMT Adamt5486 2025-01-02T23:01:17Z https://helpforum.sky.com/t5/Sky-Mobile/Wrong-item-received/m-p/4869481#M237428 I ordered the iPhone 16 pro, I've just opened it today to wrap it for my daughter to realise I've been sent the iPhone 15 pro! Thu, 02 Jan 2025 22:58:19 GMT https://helpforum.sky.com/t5/Sky-Mobile/Wrong-item-received/m-p/4869481#M237428 Adamt5486 2025-01-02T22:58:19Z https://helpforum.sky.com/t5/Sky-Mobile/Wrong-item-received/m-p/4869482#M237429 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3930227">@Adamt5486</a>&nbsp;</P> <P>You will need to report this to Sky so they can investigate this so they can look into what has happened, this probably will take a few weeks so it might not be a quick fix.</P> Thu, 02 Jan 2025 23:00:33 GMT https://helpforum.sky.com/t5/Sky-Mobile/Wrong-item-received/m-p/4869482#M237429 caesarome 2025-01-02T23:00:33Z https://helpforum.sky.com/t5/Sky-Mobile/Wrong-item-received/m-p/4869483#M237430 <P>Well that's just great <span class="lia-unicode-emoji" title=":weary_face:">😩</span></P> Thu, 02 Jan 2025 23:01:17 GMT https://helpforum.sky.com/t5/Sky-Mobile/Wrong-item-received/m-p/4869483#M237430 Adamt5486 2025-01-02T23:01:17Z https://helpforum.sky.com/t5/Sky-Mobile/Wrong-item-received/m-p/4869487#M237431 <P>In fact it was the 16 pro max in desert titanium and I've been sent the 15 pro white titanium I am absolutely livid, so I'm now paying for a 16 pro max for a 15 pro !!!!&nbsp;</P> Thu, 02 Jan 2025 23:05:14 GMT https://helpforum.sky.com/t5/Sky-Mobile/Wrong-item-received/m-p/4869487#M237431 Adamt5486 2025-01-02T23:05:14Z https://helpforum.sky.com/t5/Sky-Mobile/Wrong-item-received/m-p/4869542#M237436 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3930227">@Adamt5486</a>&nbsp; Have followed the advice from <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/227">@caesarome</a>&nbsp;</P> Fri, 03 Jan 2025 07:49:42 GMT https://helpforum.sky.com/t5/Sky-Mobile/Wrong-item-received/m-p/4869542#M237436 GD1 2025-01-03T07:49:42Z https://helpforum.sky.com/t5/Sky-Mobile/Wrong-item-received/m-p/4869708#M237452 <P>I've called them apparently the IMEI isn't even on there system so an investigation will take place will call me in next 72 hours with an update <span class="lia-unicode-emoji" title=":confounded_face:">😖</span></P> Fri, 03 Jan 2025 10:17:49 GMT https://helpforum.sky.com/t5/Sky-Mobile/Wrong-item-received/m-p/4869708#M237452 Adamt5486 2025-01-03T10:17:49Z