topic Delivery in Sky Mobile

Delivery

NaomiRotchell — Thu, 02 Jan 2025 17:43:07 GMT

I ordered iPad through sky then 5-10 minutes later I ordered an phone, but I'm only getting tracking for the phone not the iPad. It says the iPad is expected to be delivered on 3rd January same as the phone does this mean they are coming together in one package?

Re: Delivery

caesarome — Thu, 02 Jan 2025 19:23:04 GMT

@NaomiRotchell wrote:

I'm only getting tracking for the phone not the iPad. It says the iPad is expected to be delivered on 3rd January same as the phone does this mean they are coming together in one package?

If you are not getting tracking for the iPad where are you getting the 3rd January delivery date from or is this what it says when you placed the order ?

Did you order them both on the same account ?

Re: Delivery

NaomiRotchell — Thu, 02 Jan 2025 19:24:52 GMT

It says on my orders that expected delivery 3rd January

I ordered them on the same account

Re: Delivery

caesarome — Thu, 02 Jan 2025 19:29:40 GMT

As they were ordered separately then that might not come together. If they are due to arrive tomorrow you might get a dispatch email from Sky to say that has left their warehouse and then DPD should email/text you with a one hour delivery window.

Re: Delivery

NaomiRotchell — Thu, 02 Jan 2025 19:38:41 GMT

Thank you, my phone should be coming first then the iPad but I will keep an eye out for our email