topic Re: Refund in Sky Mobile

Refund

Nitin3 — Thu, 02 Jan 2025 01:01:56 GMT

I was order a mobile phone but order cancel your side but my payment not refend

Re: Refund

Daniel0210 — Thu, 02 Jan 2025 01:48:21 GMT

@Nitin3
It’s possible you may have failed the required credit check(s). Any upfront payment you’ve made should hopefully be refunded after about 14 days. If that time period has elapsed you will need to call Sky to chase it up.

Re: Refund

Nitin3 — Thu, 02 Jan 2025 01:50:19 GMT

Already 18 left late

Re: Refund

Nitin3 — Thu, 02 Jan 2025 01:50:57 GMT

I was order 15 December now 2 January

Re: Refund

Daniel0210 — Thu, 02 Jan 2025 01:54:15 GMT

@Nitin3

Probabky delayed further by the 3 recent bank holidays whereby back office teams have been absent and banks have been closed.

Re: Refund

Nitin3 — Thu, 02 Jan 2025 01:55:07 GMT

I think i need to wait ??

Re: Refund

Daniel0210 — Thu, 02 Jan 2025 01:57:10 GMT

@Nitin3

That's up to you. Give Sky a call when the phone lines reopen if you wish.

Refund

Nitin3 — Thu, 09 Jan 2025 22:26:43 GMT

Refund my order canceled now 3 week complete but refund not done

Re: Refund

caesarome — Thu, 09 Jan 2025 22:30:59 GMT

@Nitin3

If you have another phone you will have to call Sky in the morning about this or use social media and the likes of whatsapp or facebook messenger.

Refund

Nitin3 — Sun, 26 Jan 2025 01:22:19 GMT

I order mobile phone but my order cancelled i ordered 26 December but my payment not refund

Re: Refund

Daniel0210 — Sun, 26 Jan 2025 04:50:37 GMT

@Nitin3
I have merged tonights post into your original thread where you stated the same thing. You've previously been given the correct advice. As we are customers here we can't help you further with this.

If it still hasn't been refunded you’ll need to call Sky to chase it up.