topic Re: iPad water damage in Sky Mobile

iPad water damage

Sian46 — Sun, 29 Dec 2024 18:18:16 GMT

I have A iPad 10 gen and I'm having trouble charging it I think it might be water damage is it still under warranty?

Re: iPad water damage

Daniel0210 — Sun, 29 Dec 2024 18:21:07 GMT

From Skys own help page is

"Physical damage, including accidental damage (like a cracked screen or liquid damage etc.) isn't covered by your warranty. You might be charged for any repairs and won’t be eligible for a replacement."

Here's the link

https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-repairs

Re: iPad water damage

63johnw — Sun, 29 Dec 2024 18:22:10 GMT

Hi @Sian46 not if it's water damage no. Water damage voids any warranty. With Apple you only get 12 month warranty normally on their devices. Consumer law says it should be more but it becomes an issue proving any faults passed 12 months.

Re: iPad water damage

TimmyBGood — Mon, 30 Dec 2024 11:12:56 GMT

@Sian46

'damage' almost always implies an insurance claim, not a warranty issue.

A warranty is a declaration by the manufacturer that their hardware is of high enough quality that it can keep working for the declared time in 'normal' use, and Apple does not identify current iPad models as being water resistant to any level.