topic Re: Ordered new phone in Sky Mobile

Ordered new phone

Jamie157 — Mon, 30 Dec 2024 09:17:31 GMT

I have ordered a new iPhone 16 with sim on 21st December and still haven't received it?
Also when I go on the sky app I can't track my order as it says I haven't got one but have got an email to confirm it

Can you please let me know when I will be receiving it thanks again

Jamie Axisa

Re: Ordered new phone

PandJ2020 — Mon, 30 Dec 2024 09:22:49 GMT

@Jamie157 wrote:
Can you please let me know when I will be receiving it thanks again

You're not contacting Sky posting here. It's a customer helps customer forum.

You may well have to call Sky if your tracking isn't working.

Re: Ordered new phone

caesarome — Mon, 30 Dec 2024 09:31:51 GMT

@Jamie157 wrote:

I have ordered a new iPhone 16

Do you already have a phone with Sky or will this be your first one ?