topic My sky app in Sky Mobile https://helpforum.sky.com/t5/Sky-Mobile/My-sky-app/m-p/4864337#M236794 <P>my sky app doesn't recognise my sign in details</P> Sat, 28 Dec 2024 10:03:13 GMT Ruth77 2024-12-28T10:03:13Z My sky app https://helpforum.sky.com/t5/Sky-Mobile/My-sky-app/m-p/4864337#M236794 <P>my sky app doesn't recognise my sign in details</P> Sat, 28 Dec 2024 10:03:13 GMT https://helpforum.sky.com/t5/Sky-Mobile/My-sky-app/m-p/4864337#M236794 Ruth77 2024-12-28T10:03:13Z Re: My sky app https://helpforum.sky.com/t5/Sky-Mobile/My-sky-app/m-p/4864341#M236797 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4290042">@Ruth77</a>&nbsp;</P> <P>Wnat onscreen message do you see and has this been working for you up to now ?</P> Sat, 28 Dec 2024 10:06:51 GMT https://helpforum.sky.com/t5/Sky-Mobile/My-sky-app/m-p/4864341#M236797 caesarome 2024-12-28T10:06:51Z Re: My sky app https://helpforum.sky.com/t5/Sky-Mobile/My-sky-app/m-p/4864343#M236798 <P>Something went wrong please try again later</P> Sat, 28 Dec 2024 10:09:21 GMT https://helpforum.sky.com/t5/Sky-Mobile/My-sky-app/m-p/4864343#M236798 Ruth77 2024-12-28T10:09:21Z Re: My sky app https://helpforum.sky.com/t5/Sky-Mobile/My-sky-app/m-p/4864350#M236799 <P>And had it been working prior to today ?</P> Sat, 28 Dec 2024 10:12:46 GMT https://helpforum.sky.com/t5/Sky-Mobile/My-sky-app/m-p/4864350#M236799 caesarome 2024-12-28T10:12:46Z Re: My sky app https://helpforum.sky.com/t5/Sky-Mobile/My-sky-app/m-p/4864466#M236807 <P>No. It happens every time</P> Sat, 28 Dec 2024 12:30:04 GMT https://helpforum.sky.com/t5/Sky-Mobile/My-sky-app/m-p/4864466#M236807 Ruth77 2024-12-28T12:30:04Z Re: My sky app https://helpforum.sky.com/t5/Sky-Mobile/My-sky-app/m-p/4864495#M236815 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4290042">@Ruth77</a>&nbsp;</P> <P>Have you tried this:</P> <P>&nbsp;</P> <P><SPAN><A href="https://www.sky.com/help/articles/link-a-sky-id-to-your-sky-mobile-account" target="_blank">https://www.sky.com/help/articles/link-a-sky-id-to-your-sky-mobile-account</A></SPAN></P> Sat, 28 Dec 2024 13:05:13 GMT https://helpforum.sky.com/t5/Sky-Mobile/My-sky-app/m-p/4864495#M236815 caesarome 2024-12-28T13:05:13Z