topic return order in Sky Mobile

return order

Pruthvikumar+pate — Fri, 27 Dec 2024 21:12:03 GMT

i bought the device and i returned the same device in 1 week but still they didn't cancelled my agreement it's up to 40 days now

Re: return order

63johnw — Fri, 27 Dec 2024 21:14:47 GMT

Hi @Pruthvikumar+pate you will need to call sky for help with this. Call on 150 from a sky sim.

Re: return order

Pruthvikumar+pate — Fri, 27 Dec 2024 21:19:11 GMT

i did 7 to 8 times they told me your cash transfered to dedicated department and they will canceled in 3-5 working days and now it's up to 5-6 week and still didn't canceled my agreement

Re: return order

63johnw — Fri, 27 Dec 2024 21:32:10 GMT

The only other thing I can suggest @Pruthvikumar+pate is a formal complaint.

https://www.sky.com/help/articles/how-to-make-a-complaint