https://helpforum.sky.com/t5/Sky-Mobile/Action-required-on-order/m-p/4863296#M236636 <P>Hello, I've had a action required statue on a apple pro pen I've ordered. I've had 2 emails one saying there is an issue and then the other saying order confirmed, which is slightly confusing. What do I need to do in order to resolve this? Thanks.&nbsp;</P> Thu, 26 Dec 2024 21:01:04 GMT Tiffany16 2024-12-26T21:01:04Z https://helpforum.sky.com/t5/Sky-Mobile/Action-required-on-order/m-p/4863296#M236636 <P>Hello, I've had a action required statue on a apple pro pen I've ordered. I've had 2 emails one saying there is an issue and then the other saying order confirmed, which is slightly confusing. What do I need to do in order to resolve this? Thanks.&nbsp;</P> Thu, 26 Dec 2024 21:01:04 GMT https://helpforum.sky.com/t5/Sky-Mobile/Action-required-on-order/m-p/4863296#M236636 Tiffany16 2024-12-26T21:01:04Z https://helpforum.sky.com/t5/Sky-Mobile/Action-required-on-order/m-p/4863302#M236638 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4289081">@Tiffany16</a>&nbsp; You will need to call Sky.</P> <P>&nbsp;</P> <P>You can call on 150 from a Sky Talk Line or Sky Mobile.<BR /><BR />If you haven't got a current Sky Mobile or Sky Talk this link should help:<BR />(UK) <A href="https://www.sky.com/help/home" target="_blank">https://www.sky.com/help/home</A> Scroll down and click on ‘Need more help’ and it provides a 0333 number<BR />(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.<BR /><BR />Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.</P> Thu, 26 Dec 2024 21:08:57 GMT https://helpforum.sky.com/t5/Sky-Mobile/Action-required-on-order/m-p/4863302#M236638 GD1 2024-12-26T21:08:57Z