topic Re: Sim activation in Sky Mobile

Sim activation

Kcartz — Wed, 25 Dec 2024 08:22:55 GMT

Hello

we bought a new phone and sim for our son for Xmas. We are trying to activate the sim today (within 31 days) and we are just going round in circles. It says our sim needs to be linked to our account so we do that but then it says it is already linked? Please help

Re: Sim activation

Stefanie88 — Wed, 25 Dec 2024 08:25:47 GMT

I'm having this exact same problem

Re: Sim activation

Kcartz — Wed, 25 Dec 2024 08:45:19 GMT

Nightmare when you have a child who just wants to use their new phone

Re: Sim activation

63johnw — Wed, 25 Dec 2024 09:17:53 GMT

Hi @Kcartz and @Stefanie88 that's why it's always best to activate them early so there are no issues on the big day. Your only option today is to co tact sky on their social media channels at the bottom of this page. That's the only contact available today and tomorrow.

Re: Sim activation

Deblee — Wed, 25 Dec 2024 11:34:46 GMT

I am having the same

problem!