topic Re: No activation code in Sky Mobile

No activation code

Kate198340 — Wed, 25 Dec 2024 07:38:15 GMT

Hello back in October I ordered a phone on sky mobile for my daughters Christmas present . I have gone to activate it this morning but I've deleted the email for the activation code for the eSIM.. is there anything I can do to get this code?

Re: No activation code

63johnw — Wed, 25 Dec 2024 07:48:17 GMT

Hi @Kate198340 if I were in your situation I would go to sky.com and order a physical sim. When it arrives activate it and the if she still wants to then convert it to an esim. I don't think there is anything you can do to activate the one you have. You could try contacting them on their social media channels at 9 this morning to see if there is anything they could try ?

Re: No activation code

63johnw — Wed, 25 Dec 2024 07:49:37 GMT

Just to add @Kate198340 if a physical sim isn't activated within 31 days it drops off you account and it could well be the same with an esim.