https://helpforum.sky.com/t5/Sky-Mobile/New-mobile-phone/m-p/4861867#M236414 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4287756">@Lorrainezzz</a>&nbsp;</P> <P>It means there is no current stock for your order.</P> <P><BR />The most up to date information (after credit checks are complete) on your particular order should become available at:<BR /><A href="https://www.sky.com/help/articles/track-sky-order" target="_blank">https://www.sky.com/help/articles/track-sky-order</A> <BR /><BR />When your order is ready you should get an email from Sky, and then another from the courier (usually DPD) which will have details of your 1 hour delivery time slot. As customers we have no insight into stock levels or the delivery timescales.</P> Tue, 24 Dec 2024 16:14:17 GMT Daniel0210 2024-12-24T16:14:17Z https://helpforum.sky.com/t5/Sky-Mobile/New-mobile-phone/m-p/4861863#M236411 I ordered a new phone but it is now on back order. What does this mean and when can I expect delivery? Tue, 24 Dec 2024 16:10:03 GMT https://helpforum.sky.com/t5/Sky-Mobile/New-mobile-phone/m-p/4861863#M236411 Lorrainezzz 2024-12-24T16:10:03Z https://helpforum.sky.com/t5/Sky-Mobile/New-mobile-phone/m-p/4861867#M236414 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4287756">@Lorrainezzz</a>&nbsp;</P> <P>It means there is no current stock for your order.</P> <P><BR />The most up to date information (after credit checks are complete) on your particular order should become available at:<BR /><A href="https://www.sky.com/help/articles/track-sky-order" target="_blank">https://www.sky.com/help/articles/track-sky-order</A> <BR /><BR />When your order is ready you should get an email from Sky, and then another from the courier (usually DPD) which will have details of your 1 hour delivery time slot. As customers we have no insight into stock levels or the delivery timescales.</P> Tue, 24 Dec 2024 16:14:17 GMT https://helpforum.sky.com/t5/Sky-Mobile/New-mobile-phone/m-p/4861867#M236414 Daniel0210 2024-12-24T16:14:17Z