topic Re: Roaming in USA - No Network Connection in Sky Mobile

Roaming in USA - No Network Connection

JMUR — Sun, 22 Dec 2024 16:02:48 GMT

I an in the USA and my Sky Mobile will not connect to a Network Carrier in the USA.

caesarome — Sun, 22 Dec 2024 16:09:59 GMT

Although you don't have to do you have a spend cap set because if you do it needs to be high enough to cover your stay.

That apart have you tried searching for other networks to see if your device will connect and then work ?

Also make sure this setting is set to Abroad:

Apple:
Settings > Mobile Service > SIM Applications > Make sure this is set to Abroad..

Android:
Sky Menu App or SIM toolkit > Roaming > Make sure this is set to Abroad.

JMUR — Sun, 22 Dec 2024 16:35:51 GMT

Using an Apple iPhone 15

Hi,

Thank you for your response.

Current settings are:

Settings > Mobile Service>eSIMs>Primary>Network Selection> Automatic

caesarome — Sun, 22 Dec 2024 16:39:59 GMT

Try changing that network setting from automatic to abroad.

JMUR — Sun, 22 Dec 2024 17:29:09 GMT

Hi,

Cannot change from Automatic to Abroad.

Only option is from Automatic to four different Cellular Networks in USA. Tried changing to all of them and none worked.