https://helpforum.sky.com/t5/Sky-Mobile/New-phone-not-working/m-p/4859681#M236196 <P>I got a iPhone 16 from yourselves last month but it was a Christmas present that was given at 8.30 last night it crashed after updating iOS 18.2 and won't do anything now and felt hot to touch even when not been used until the battery died tried to ring but get sent round in circles</P> Sun, 22 Dec 2024 08:39:50 GMT missdavis 2024-12-22T08:39:50Z https://helpforum.sky.com/t5/Sky-Mobile/New-phone-not-working/m-p/4859681#M236196 <P>I got a iPhone 16 from yourselves last month but it was a Christmas present that was given at 8.30 last night it crashed after updating iOS 18.2 and won't do anything now and felt hot to touch even when not been used until the battery died tried to ring but get sent round in circles</P> Sun, 22 Dec 2024 08:39:50 GMT https://helpforum.sky.com/t5/Sky-Mobile/New-phone-not-working/m-p/4859681#M236196 missdavis 2024-12-22T08:39:50Z https://helpforum.sky.com/t5/Sky-Mobile/New-phone-not-working/m-p/4859697#M236197 <P>Process here:&nbsp;<A href="https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-repairs" target="_blank">https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-repairs</A></P> Sun, 22 Dec 2024 09:02:31 GMT https://helpforum.sky.com/t5/Sky-Mobile/New-phone-not-working/m-p/4859697#M236197 PandJ2020 2024-12-22T09:02:31Z https://helpforum.sky.com/t5/Sky-Mobile/New-phone-not-working/m-p/4859740#M236199 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4045759">@missdavis</a>&nbsp;</P> <P>There is something to try here:</P> <P>&nbsp;</P> <P><A href="https://discussions.apple.com/thread/255883830?sortBy=rank" target="_blank">https://discussions.apple.com/thread/255883830?sortBy=rank</A></P> Sun, 22 Dec 2024 09:32:36 GMT https://helpforum.sky.com/t5/Sky-Mobile/New-phone-not-working/m-p/4859740#M236199 caesarome 2024-12-22T09:32:36Z