topic Re: Esim removed but SIM card now unusable in Sky Mobile

Esim removed but SIM card now unusable

Deanosoff — Sat, 21 Dec 2024 20:41:10 GMT

I have deleted my esim on my iPhone due to device damage. I installed the original SIM in an android phone expecting it to work, but no signal! Then I try to order a replacement SIM and it turns out to be the biggest headache .please help.

Re: Esim removed but SIM card now unusable

GD1 — Sat, 21 Dec 2024 21:02:20 GMT

@Deanosoff Is may be that you converted the original physical sim to esim? If so you would have needed to revert it to physical sim and get a new one sent.

Re: Esim removed but SIM card now unusable

Deanosoff — Sat, 21 Dec 2024 21:04:31 GMT

There is no direct kink to order a new SIM. ANYWHERE.

Re: Esim removed but SIM card now unusable

GD1 — Sat, 21 Dec 2024 21:08:14 GMT

@Deanosoff Did you convert the esim back to physical sim? https://www.sky.com/productsettings/mobile/sim/

Re: Esim removed but SIM card now unusable

Deanosoff — Sat, 21 Dec 2024 22:02:38 GMT

Can you confirm alink to do that please one supplied snapped

Cheers

Re: Esim removed but SIM card now unusable

GD1 — Sat, 21 Dec 2024 22:06:24 GMT

@GD1 wrote:

@Deanosoff Did you convert the esim back to physical sim? https://www.sky.com/productsettings/mobile/sim/

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