topic Re: broken phone in Sky Mobile

broken phone

kyrafc — Fri, 20 Dec 2024 22:41:43 GMT

i broke my phone do i need to ring them up ?

Re: broken phone

PandJ2020 — Fri, 20 Dec 2024 22:44:01 GMT

What sort of broken?

What are you trying to ask?

Re: broken phone

Daniel0210 — Sat, 21 Dec 2024 05:06:21 GMT

@kyrafc

If it helps, this is Skys advice regarding repairs for broken devices

https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-repairs

screen broken

kyrafc — Sun, 22 Dec 2024 20:17:35 GMT

why cant i sort a repair online? my screen is broken and it wont let me repair! the page just says it timed out or doesn't excist

Re: broken phone

kyrafc — Sun, 22 Dec 2024 20:18:35 GMT

it wont allow me to unfortunately

Re: screen broken

caesarome — Sun, 22 Dec 2024 20:19:09 GMT

If the link isn't working then you will have to call Sky to arrange the devices return.

150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Try saying nothing when spoken to by the bot.