https://helpforum.sky.com/t5/Sky-Mobile/Ipad/m-p/4857723#M235968 Need to return this ipad Fri, 20 Dec 2024 03:24:26 GMT Barbermuj 2024-12-20T03:24:26Z https://helpforum.sky.com/t5/Sky-Mobile/Ipad/m-p/4857723#M235968 Need to return this ipad Fri, 20 Dec 2024 03:24:26 GMT https://helpforum.sky.com/t5/Sky-Mobile/Ipad/m-p/4857723#M235968 Barbermuj 2024-12-20T03:24:26Z https://helpforum.sky.com/t5/Sky-Mobile/Ipad/m-p/4857729#M235969 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4283986">@Barbermuj</a>&nbsp;</P> <P>Is this because you have changed your mind, if so you have 31 days from when you go it to do this or do you need to do this as part of a swap/upgrade ?</P> Fri, 20 Dec 2024 05:32:47 GMT https://helpforum.sky.com/t5/Sky-Mobile/Ipad/m-p/4857729#M235969 caesarome 2024-12-20T05:32:47Z https://helpforum.sky.com/t5/Sky-Mobile/Ipad/m-p/4859620#M236187 <P>I have changed my mind</P> Sun, 22 Dec 2024 03:13:02 GMT https://helpforum.sky.com/t5/Sky-Mobile/Ipad/m-p/4859620#M236187 Barbermuj 2024-12-22T03:13:02Z https://helpforum.sky.com/t5/Sky-Mobile/Ipad/m-p/4859624#M236190 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4283986">@Barbermuj</a>&nbsp;<BR />As long as you’re still within the cooling off period (which is 31 days), you’ll need to contact Sky who will lead you through the returns process. Dial 150 for free from a Sky mobile or from a Sky landline. If you’ve had it more than 31 days you can't send it back without incurring substantial charges. Some more information is available here <BR /><A href="https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund" target="_blank">https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund</A> <BR /><BR />Keep any subsequent proof of posting safe and indefinitely and be aware if you order an alternative device you will undergo further credit checks.</P> Sun, 22 Dec 2024 04:36:39 GMT https://helpforum.sky.com/t5/Sky-Mobile/Ipad/m-p/4859624#M236190 Daniel0210 2024-12-22T04:36:39Z