Faulty phone

MaairAli — Thu, 19 Dec 2024 16:53:36 GMT

I bought iphone 16 pro max from sky, I was trying to set it up and it just got stuck on home screen. I took it to Apple Store they said that sky needs to replace this phone. I have been trying to find customer support number but there is none.

Re: Faulty phone

Daniel0210 — Thu, 19 Dec 2024 16:55:32 GMT

@MaairAli
From a Sky Talk landline or a Sky mobile dial 150 to call Sky (free) or alternatively use this link:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and a dedicated 03** UK number is displayed.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a dedicated 0818 ROI number.
(The forum doesn’t allow us to type the numbers in full).

The start will be automated which may try to send you here to the forum or suggest you receiving a text. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.

topic Faulty phone in Sky Mobile

Faulty phone

Re: Faulty phone