topic Re: Phone in Sky Mobile

Phone

Catherinejames1 — Thu, 19 Dec 2024 14:56:58 GMT

My phone won't send competition texts . There is a ban on it . Your colleague was supposed to unblock it but it hasn't worked

Re: Phone

Catherinejames1 — Thu, 19 Dec 2024 14:57:39 GMT

I havnt had an answer

Re: Phone

63johnw — Thu, 19 Dec 2024 14:59:15 GMT

Hi @Catherinejames1 you are talking to fellow customers here, not sky CS. Make sure you have set your monthly spend cap high enough to cover the costs of the text messages.

Re: Phone

Daniel0210 — Thu, 19 Dec 2024 15:00:54 GMT

@Catherinejames1 wrote:

I havnt had an answer

@Catherinejames1

You posted the above 1 minute after the original post. We are quick but I'm afraid we aren't that quick.

We are mainly customers on here trying to help other customers and you aren’t directly contacting Sky Customer Services. Why do you think it's banned?