topic Poor signal in Sky Mobile

Poor signal

Nlwxxxx — Thu, 19 Dec 2024 13:34:33 GMT

Whenever I travel in the uk I can never get any signal to use my phone

why is this?
my husband is on a different network and never has this problem

if I travel abroad it's the same I get charged daily for usage but I've never got any signal

Re: Poor signal

Greenfingers001 — Fri, 20 Dec 2024 09:46:59 GMT

Hi there Nlwxxxx , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Poor signal

Addie15 — Mon, 23 Dec 2024 11:59:26 GMT

Update-We are closing this session now due to no further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.