topic Re: Apple ipad Pro 11-Inch (2024) Space black 256 GB in Sky Mobile

Apple ipad Pro 11-Inch (2024) Space black 256 GB

Dwarkesh — Mon, 16 Dec 2024 13:23:06 GMT

Hello Sir Besfore week i do order Apple ipad pro, yesterday i was in my home i was still waiting my device but i cant recived, so can u send again

Re: Apple ipad Pro 11-Inch (2024) Space black 256 GB

caesarome — Mon, 16 Dec 2024 13:24:45 GMT

@Dwarkesh

Did DPD give you a one hour delivery slot and if so are you saying you missed them ?

Re: Apple ipad Pro 11-Inch (2024) Space black 256 GB

Dwarkesh — Mon, 16 Dec 2024 13:27:00 GMT

i am still at my home, can u send again after 1 ya 2 hour

Re: Apple ipad Pro 11-Inch (2024) Space black 256 GB

caesarome — Mon, 16 Dec 2024 13:39:36 GMT

No I cant send anything as I am a customer like you. Did DPD leave you a "sorry we missed you card" ?

Re: Apple ipad Pro 11-Inch (2024) Space black 256 GB

Dwarkesh — Mon, 16 Dec 2024 13:46:00 GMT

DPD Didnt send anything, bez yesterday i was in my home, and yesterday 3 pm dpd send me mail, and sir i recived many parcel for DPD, befour one day dpd send mail, in morning sent time, approxmently i am coming this to this time, after dpd drop parcel, but yesterday not any action, i am sent screen short u can check,

Re: Apple ipad Pro 11-Inch (2024) Space black 256 GB

caesarome — Mon, 16 Dec 2024 13:48:54 GMT

@Dwarkesh

As per your image it does state that it is on it's way back to Sky

This might have happened if you have failed the second more enhanced credit check that takes place. You can call Sky to find out if this is what has happened as they can answer this for you but as Sky is not allowed to view your financial records they can not tell you why you have failed the check. You might want to look into this yourself by signing up to a site that allows you to view your records, one credit checking site they use is Experian so you could sign up to a free trial with them, just remember to cancel.

If this is the case then any upfront charges that you have paid should be refunded within about 14 days.

Re: Apple ipad Pro 11-Inch (2024) Space black 256 GB

Dwarkesh — Mon, 16 Dec 2024 13:50:46 GMT

what u say i cant understand

Re: Apple ipad Pro 11-Inch (2024) Space black 256 GB

caesarome — Mon, 16 Dec 2024 13:53:16 GMT

I can't write is any clearer so if you don't understand what I have said call Sky about this.

150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Try saying nothing when spoken to by the bot.

Re: Apple ipad Pro 11-Inch (2024) Space black 256 GB

Dwarkesh — Mon, 16 Dec 2024 13:58:21 GMT

can u send me your customer care number

Re: Apple ipad Pro 11-Inch (2024) Space black 256 GB

PandJ2020 — Mon, 16 Dec 2024 15:20:49 GMT

@Dwarkesh wrote:
can u send me your customer care number

You're not talking to Sky here...

Click on 'Need more help?' here: https://www.sky.com/help/home