topic Re: Claiming Free Gift in Sky Mobile

Claiming Free Gift

ChrisX555 — Sat, 09 Nov 2024 11:33:42 GMT

Hiya, I'm trying to claim a free watch with my phone purchase, however Samsung ask for a Invoice Number and I don't have one, how do I go about claiming it

Re: Claiming Free Gift

Daniel0210 — Sat, 09 Nov 2024 11:37:33 GMT

@ChrisX555

You need to use your credit agreement number without the letters as the invoice number. You might also be able to use your Sky account number.

Your credit agreement can be found in your message centre

https://messages.sky.com/message-centre

Re: Claiming Free Gift

caesarome — Sat, 09 Nov 2024 13:07:38 GMT

@ChrisX555

You might also be able to use your Sky account number if you can't find your credit agreement.

Re: Claiming Free Gift

Wambam1982 — Mon, 16 Dec 2024 12:55:57 GMT

The samsung page keeps.asking for proof of purchase but I can't find 1 that has all the details they are looking on it

Re: Claiming Free Gift

caesarome — Mon, 16 Dec 2024 13:04:01 GMT

@Wambam1982

You should be able to use the credit agreement number without the letters as the invoice number when asked for this. You might also be able to use your Sky account number.

Your credit agreement can be found in your message centre:

https://messages.sky.com/message-centre

Samsung will send this within 45 days of the claim being validated.

Re: Claiming Free Gift

Alison2429 — Sun, 05 Jan 2025 10:31:38 GMT

I'm look for this too. Did you claim it?