topic Re: Refund in Sky Mobile

Refund

SyedFarhaan — Mon, 16 Dec 2024 06:58:28 GMT

Hi Team,

I had placed an order for iPhone 15 pro max on 3rd of November'24 the amount of rupees 105£ had been debited, however later the order was cancelled and the amount was not refunded.

We would request you to please refund the amount in the original source of payment.

Your response is awaiting.

Thanks and regards

Farhaan Syed

Re: Refund

Daniel0210 — Mon, 16 Dec 2024 07:02:35 GMT

@SyedFarhaan

You have posted on the Sky Mobile board for UK and Republic of Ireland customers but you've mentioned rupees in your post.

If you are in the correct forum the refund of the down payment should be reimbursed after about 14 days after cancellation of the order. If this has elapsed you'll need to contact Sky to chase it up.

Re: Refund

SyedFarhaan — Mon, 16 Dec 2024 18:06:23 GMT

Hi Team,

I have placed an order of

iphone 15 pro max on 2nd November '24 and the amout of 105£ was deducted, later the order was cancelled however the amount is not refunded.

Request you to please do the needful and refund the amount to the original source of payment.

Thanks and regards,

Farhaan Syed

Re: Refund

Daniel0210 — Mon, 16 Dec 2024 18:29:08 GMT

@SyedFarhaan

See the previous reply. If the 14 days has elapsed since you were notified the order was cancelled then you will need to call Sky to discuss this. We are customers here and not Sky Customer Services.