topic Under 18 filter in Sky Mobile

Under 18 filter

ella2016 — Sat, 14 Dec 2024 13:57:43 GMT

I don't have a credit card

Re: Under 18 filter

caesarome — Sat, 14 Dec 2024 13:58:59 GMT

@ella2016

You will need a credit card to do this as per this:

https://www.sky.com/help/articles/parental-controls-sky-mobile

You can either use one from a family member or friend or if you have a phone contract with Sky then you can call them and they will do this for you as only someone aged 18 or over can sign a credit agreement so they will already know that you are older than 18 for the adult settings to be changed. 150 is the free number to use to call Sky on

Re: Under 18 filter

ella2016 — Sat, 14 Dec 2024 14:02:32 GMT

I have a American express card and a debit card but no credit card

Re: Under 18 filter

TimmyBGood — Sat, 14 Dec 2024 14:18:30 GMT

@ella2016

Debit cards won't work because many banks issue those to under-18s.

A great many UK retailers don't accept AmEx (because the transaction percentage charged is considerably higher) so don't have links into the AmEx back end to verify the card number.

Re: Under 18 filter

caesarome — Sat, 14 Dec 2024 16:05:53 GMT

@ella2016 wrote:

I have a American express card and a debit card but no credit card

@ella2016

Does what I posted earlier for you apply so have you signed a credit agreement with Sky for a device ?